Because the elapsed duration is greater than the percentage of questions used, the refund amount will be based on a subscription converted to the closest duration (60 days) by deducting the applicable 60-day subscription fee from the refund. Refund amounts are based on the number of days elapsed since the subscription start date or the number of questions used, whichever amounts to a higher deductible.Įxample scenarion: An individual purchases a 180-day Qbank subscription and generates a few test blocks equal to 20% of the questions in the Qbank. No return of merchandise is necessary.Īll other Qbanks: Refunds are considered for subscriptions of more than 30 days. All CPA Review refunds are subject to a cancellation fee of $75 (for single section purchases) or $250 (for package purchases), plus any applicable shipping charges. To qualify for a refund, no more than 10% of the course (lectures, Qbank, or a combination there-of) may have been used per exam section. USMLE Step 2 CS, Step 3 CCS, Subject Reviews & Self-Assessment Exams: These subscriptions are non-refundable, non-transferable, and cannot be converted into another subscription.ĬPA Review: Students may request to cancel their CPA review product only within 10-days of activation of any of the materials. Please contact Apple for all refund/credit requests for Apple in-app purchases. In-App Purchases: We are unable to process any refunds for purchases made via mobile application (in-app). Refund amounts determined by UWorld are final. Because a renewal is an extension to an already active subscription, it is effective from the existing expiration date, not from the day of purchase and cannot be deferred to start at a later date/time.Īll refunds are evaluated on a case-by-case basis for products purchased directly from UWorld. Renewal: A renewal is an extension of time to continue access to a current activated subscription. Once a subscription is activated, it cannot be paused or suspended for any reason and will run continuously for the duration of the course material. We recommend that all subscriptions be activated within 180 days of setup/ purchase. This process of activating a subscription after purchase allows you the flexibility to start a subscription when you are truly ready to use it. If your initial purchase consists of multiple courses (Qbank, Self-Assessment exam, CCS, etc.), each can be activated individually and independently via your account on our website.
A subscription can be activated immediately or any time thereafter.
New Purchase: All new subscriptions go into effect from the time they are activated and not at the time of setup/purchase.
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